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Troubleshooting
12

Troubleshooting

Last Update 10 months ago
Having problems? Here are the answers to the most common problems.
David Cordover and Jirina Pokopova
Email Validation failed
Last Update 10 months ago
My age is displaying incorrectly!
Last Update 10 months ago
How do I merge Player profiles?
Last Update 10 months ago
Player disconnection notification
Last Update 10 months ago
Using Tokens to allow players to play a Live Event
Last Update 10 months ago
Playing games on a mobile device
Last Update 10 months ago
How do I Sign in to Tornelo?
Last Update 10 months ago
Player profiles and user confirmation
Last Update 10 months ago
Some Player information is missing in the Event page
Last Update 10 months ago
Linking a USER (email address) to a PLAYER PROFILE (Name in an event)
Last Update 10 months ago

Other Categories

Getting Started [Players]
New to Tornelo? Get off to a flying start, learn how to create an account, enter an event and update your player profile.
20 articles , , and other
Last Update 10 months ago
Getting Started [Arbiters]
New to Tornelo? Get off to a flying start, learn how to create an account, setup a tournament, collect entries and do pairings.
21 articles and and other
Last Update 10 months ago
Getting Started [Organizations]
New to Tornelo? Get off to a flying start, learn how to create an account, setup your organisation, add arbiters and create events.
5 articles and and other
Last Update 10 months ago
Managing Payments
A convenient way to make sure everyone pays their entry fees.
2 articles and other
Last Update 10 months ago
Fair Play
Using Tornelo to ensure Fair Play in online chess tournaments.
4 articles and other
Last Update 10 months ago
Privacy & Cyber Safety
Flexible privacy solutions for both events and players.
5 articles and and other
Last Update 10 months ago
Playing Online Games
Everything you need to know to play in an Arbiter led, Scheduled event on Tornelo.
13 articles and and other
Last Update 10 months ago
Managing Teams and Groups
For school teachers, team managers, captains or anyone managing a group of players taking part in events.
3 articles and other
Last Update 10 months ago
Advanced Features
Are you a power user? Discover even more features that you never knew Tornelo could do for you!
9 articles and and other
Last Update 10 months ago
Ratings
To help you understand how the Ratings on Tornelo are calculated and displayed.
2 articles and and other
Last Update 10 months ago
FIDE Rated Events
1 article and other
Last Update 10 months ago

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