What if players don't have an email address?

Children can't receive emails

David Cordover

Last Update há 6 meses

If you are playing an Over-the-Board chess tournament then players won't need to sign-in at all. You can print the pairings and players can get to their games by looking at a piece of paper.


But, if you are playing an online tournament, all players need to sign-in so we know they have permission to play a game.


The sign-in uses an email address and password. When you create an account you choose your email address and password.

The only way to reset your password is via an email link. Some school children have restricted email accounts and cannot receive password reset emails.


You should whitelist Tornelo <[email protected]> so that players can reset their password.



There are other options:

- Create a free email address (eg. Gmail)

- Add multiple players to one account (then you'll need to sign-in for each of them every time)

- Set your password once when you create your account and remember it forever

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