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Troubleshooting
12

Troubleshooting

Last Update vor 5 Monaten
Having problems? Here are the answers to the most common problems.
David Cordover and Jirina Pokopova
Email Validation failed
Last Update vor 5 Monaten
My age is displaying incorrectly!
Last Update vor 5 Monaten
How do I merge Player profiles?
Last Update vor 5 Monaten
Player disconnection notification
Last Update vor 5 Monaten
Using Tokens to allow players to play a Live Event
Last Update vor 5 Monaten
Playing games on a mobile device
Last Update vor 5 Monaten
How do I Sign in to Tornelo?
Last Update vor 5 Monaten
Player profiles and user confirmation
Last Update vor 5 Monaten
Some Player information is missing in the Event page
Last Update vor 5 Monaten
Linking a USER (email address) to a PLAYER PROFILE (Name in an event)
Last Update vor 5 Monaten

Other Categories

Getting Started [Players]
New to Tornelo? Get off to a flying start, learn how to create an account, enter an event and update your player profile.
20 articles , , and other
Last Update vor 5 Monaten
Getting Started [Arbiters]
New to Tornelo? Get off to a flying start, learn how to create an account, setup a tournament, collect entries and do pairings.
21 articles and and other
Last Update vor 5 Monaten
Getting Started [Organizations]
New to Tornelo? Get off to a flying start, learn how to create an account, setup your organisation, add arbiters and create events.
5 articles and and other
Last Update vor 5 Monaten
Managing Payments
A convenient way to make sure everyone pays their entry fees.
2 articles and other
Last Update vor 5 Monaten
Fair Play
Using Tornelo to ensure Fair Play in online chess tournaments.
4 articles and other
Last Update vor 5 Monaten
Privacy & Cyber Safety
Flexible privacy solutions for both events and players.
5 articles and and other
Last Update vor 5 Monaten
Playing Online Games
Everything you need to know to play in an Arbiter led, Scheduled event on Tornelo.
13 articles and and other
Last Update vor 5 Monaten
Managing Teams and Groups
For school teachers, team managers, captains or anyone managing a group of players taking part in events.
3 articles and other
Last Update vor 5 Monaten
Advanced Features
Are you a power user? Discover even more features that you never knew Tornelo could do for you!
9 articles and and other
Last Update vor 5 Monaten
Ratings
To help you understand how the Ratings on Tornelo are calculated and displayed.
2 articles and and other
Last Update vor 5 Monaten
FIDE Rated Events
1 article and other
Last Update vor 5 Monaten

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